— Sales Management

Turn every lead
into a sale — and
every sale into cash.

Leads, quotes, orders, invoicing and credit control in one system, wired straight to your finances. Your reps sell more and your business gets paid faster.

Trusted by sales teams across manufacturing, distribution & retail
— The difference it makes

Sell more, bill faster, get paid.

Three shifts your team feels straight away — a pipeline you can see, quotes that go out first, and cash that lands on time.

Win More Deals

Demand-driven replenishment keeps you stocked without over-ordering, so working capital isn't sitting in the warehouse.

Quote-To-Cash, Faster

Real-time buffer levels flag what to reorder before you run out, not after the order's already been lost.

Healthier Cash Flow

Accurate invoicing, automated recurring billing and built-in credit control mean you get paid on time.

— Omnichannel order capture

Sell everywhere. Manage it in one place.

However your customers buy — through a rep, your own B2B portal, Shopify online or in-store, or the Takealot marketplace — every order lands in one Paradigm sales pipeline. No re-keying, no juggling systems: one source of truth for stock, pricing and fulfilment.

Mobile Sales App

Reps capture orders on the road — online.

B2B Customer Portal

Your customers log in and order themselves — on your branding.

Shopify E-commerce

Online store orders sync straight in.

Shopify POS

In-store sales flow to the same pipeline.

Takealot Marketplace

Marketplace orders captured automatically.

One Paradigm sales pipeline.

Every order · one source of truth for stock, pricing & fulfilment.

— CRM & pipeline

See your whole pipeline, act before deals go cold.

Sales slips through the cracks when nobody can see the full picture. Paradigm gives you one live view of every lead, opportunity and interaction.

Lead Management

Capture, track and prioritise every opportunity from first touch to close.

Visual Pipeline

Watch deals move through each stage, spot bottlenecks, and forecast with confidence.

Contact Management

Every visit, task and interaction logged against the account, with full visibility of your team's day.

— Quote & order

From quote to cash, faster.

Speed wins deals. Paradigm streamlines the whole quote-to-order path and keeps your pricing right every single time.

Quotations & Order Processing

Build professional quotes fast, then confirm and process orders in a few clicks.

Counter Sales

Screens optimised to invoice walk-in customers in seconds.

Deal Sheets & Pricing

Contract pricing, seasonal specials, volume discounts and future pricing, applied automatically.

— Mobile & dispatch

Sell and dispatch from anywhere.

Deals don't wait for someone to get back to the office. Paradigm's mobile app lets reps quote, order and dispatch on the move — and keeps the warehouse in sync in real time.

Mobile Sales App

Create quotations and orders, update records and pull up customer info from any device.

Barcode Scanning

Pick, dispatch and process returns in real time on rugged CipherLab or Honeywell hardware.

Buffer Priorities

A colour-coded, time-based priority system driven by delivery dates, so urgent orders ship first.

— Invoicing & credit

Get paid, control the risk.

Getting paid is where margin is won or lost. Paradigm handles billing end to end and protects you from credit exposure.

Invoicing & Recurring Billing

Partial invoicing, professional PDFs, bulk emailing, and automated recurring invoices on set frequencies.

Credit Notes & Approvals

Generate credit notes from the original invoice, with multi-level, value-based approval workflows.

Credit Control

Credit limits, available balances and document-level overrides, plus deposits and cashups into Sage.

— Reporting & analytics

Decisions backed by data.

Customisable reporting turns activity across every channel into insight. Track budgets vs actuals, spot trends, monitor rep performance, and see which channels are really driving revenue.

— Retail integration

Plugged into the big retailers too.

Beyond your own channels, Paradigm does EDI with major retailers — automatically receiving sales orders and claim requests — with flexible delivery-note structures for every fulfilment model.

— Built around you

If you can describe how you sell, we can build it.

No two sales operations are the same. Paradigm is fully customisable — every workflow, document, pricing rule and integration can be shaped around your business, not the other way around.

— Ready when you are

Faster work, Better results,
Stronger together.

See how Paradigm helps you close more, bill faster, and grow.