Every job, from booked to signed-off.
Log a job, assign it to a technician, and follow it from the office to the field — with colour-coded statuses, automatic customer emails, and a mobile app that captures everything on-site.
- Office to field
- Photos & signatures
Trusted by operations teams across manufacturing, distribution & retail
Straight to the technician's phone.
Book a job for a customer and assign it to a user or on-site technician. The Mobile Field App pushes the job — details, address and all — straight to their device, ready to action.
Give the job to the right user or on-site technician in a click.
The full job lands on the technician's phone — no phone calls, no paperwork.
Each tech sees their jobs, due dates and locations in one list.
Customers kept in the loop, automatically.
As the job moves through its statuses — booked, on the way, in progress, completed — Paradigm emails the customer automatically, so they always know exactly where things stand.
See every job's stage at a glance, from Draft to Work Completed.
Each status update triggers a notification email to the customer.
Customers stay informed without anyone picking up the phone.
Everything the job needs, in one app.
On-site, the technician works the whole job from their phone — record the materials used and services rendered, update the status, attach photos and tick off tasks, all against the job.
Capture exactly what was used and what was done, as it happens.
Attach on-site photos and documents straight to the job.
Update the status and complete the job's task list from the field.
Capture the signature, close the job.
Before the technician leaves, the customer signs off on the phone. The signature, signatory and designation are captured against the job — proof of a job done, on the spot.
Capture the customer's signature and name right on the device.
Record the technician's own sign-off alongside the customer's.
The completed, signed job is available back in the office immediately.
Office and field, on the same job.
Everything the technician captures on-site — materials, services, photos, statuses and signatures — flows straight back to the job in the office, in real time. One record, start to finish.
Shaped to how you run jobs.
Job types, statuses, fields and the field-app screens can all be tailored to your service workflow — built on Paradigm's customisable framework.
See how Paradigm takes a job from booked, into the field, and back signed-off.
Run every job, start to finish.
- No Obligation
- Setup tailored to your business