— Customer Success Story

Finding great solutions, side by side.

Founded in 1995, Gasket & Shim Industries set out to become South Africa's biggest supplier of soft-cut components. As they grew, an invoicing package wasn't enough — they wanted real control. They shortlisted Paradigm against another ERP, and Paradigm won on the cloud and on real-time reporting.

Featured customer
Soft-cut components · Western Cape · est. 1995
1995
in business, and growing
2
staff roles saved in cost
0
on-site servers or IT staff
Real-Time
reports at a touch of a button
— The company

Aiming to be SA's biggest.

Gasket & Shim Industries (Pty) Ltd was founded in 1995 and is based in the Western Cape. They serve a diverse range of industries nationwide, supplying components — with the goal of becoming the biggest supplier of soft-cut components in South Africa.

— The challenge

Outgrowing "just invoicing".

Like many, GSI joined the digital age with a computerised financial system — used mainly to invoice. As the business grew, their needs changed. They wanted more control of their operations, and went looking for a system to help them get it.

— Why Paradigm

Shortlisted, then chosen.

GSI weighed Paradigm against another ERP. These are the reasons Paradigm came out ahead.

Cloud, Not Hardware

Operated in the cloud — no on-premise server hardware, and no need for onsite IT specialists.

Hosting Handled

The Paradigm Hosting division covers every hosting requirement with a tech-savvy, dedicated team.

Real-Time Reporting

Comprehensive reports and information retrieval, in real time, at a touch of a button.

Feature-Rich Front-End

One system for operations, customers, suppliers, inventory, orders and factory orders.

Integrates With Sage

Fully integrates into Sage Pastel Partner and Sage 200 Evolution accounting.

Beat The Alternative

The other shortlisted ERP simply couldn't compete at the level GSI required.

— The results

A more productive business.

2

Staff Roles Saved

A more productive workflow saved the cost of two hires they'd otherwise need.

Hours → Now

Instant Information

Real-time data on hand that used to take hours to input before Paradigm.

1

Place to Know It All

Stock levels, who's paid and what quotes are out — instantly, in one place.

In business you need to know instantly what your stock levels are, if your customers have paid, and what quotes are out there — and Paradigm does all this extremely well.

Charles Marx
Managing Director · Gasket & Shim Industries
— Side by side with you

Let's see if Paradigm can help you grow.

Like GSI, gain real control of operations, customers, stock and orders — in the cloud, alongside Sage or Xero.