— Customer Success Story

Putting out fires, with Paradigm.

The heart of South African braais since 1978, Charka's demand grew like wildfire — and their old accounting system couldn't keep up. With Paradigm, they built a capturing and reporting system unique to Charka: accurate, transparent, and one they manage themselves.

Featured customer
Charcoal, briquettes & firelighters · since 1978
1978
the heart of SA braais since
40+
years and counting
Real-Time
reports, not manual ones
Self-Run
managed by Charka's own team
— The company

The heart of the braai since 1978.

Charka (Pty) Ltd manufactures and distributes charcoal products, briquettes and firelighters — a part of countless South African braais since 1978. As demand grew like wildfire, so did the pressure on the business behind it.

— The challenge

Smoke and mirrors, no more.

By 2016, management urgently needed accurate, timeous financial reports. Their old accounting system was a struggle — they wanted something sound, tested, user-friendly and compliant. Their auditors introduced them to Lara, a Paradigm consultant.

— The solution

A system built around Charka.

Lara listened and guided them to the right solution — one that works for management and the day-to-day team.

Built For Charka

With Paradigm, Charka built a capturing and reporting system unique to them and their users.

Self-Managed

Managers manage and maintain functions, user rights and more — a system they run themselves.

BIC Reporting

Reports that used to be manual and time-consuming are now produced automatically with BIC reporting.

Electronic Orders

Some orders download electronically — no more manual re-capture, so data capturing is far faster.

Support On Hand

Support is available whenever they need it, for management and day-to-day users alike.

Evolution + Paradigm

Accurate, transparent data for every decision maker — powered by Sage 200 Evolution and Paradigm.

— The results

Still going strong, not looking back.

Manual → Auto

Reporting

Time-consuming manual reports replaced by automated BIC reporting.

No Re‑Capture

Order Capture

Electronic order downloads mean far less manual data capturing.

100%

Transparency

Accurate data available to every decision maker — no smoke and mirrors.

With Paradigm, we were able to build our own capturing and reporting system, unique to Charka and its users. We have current financial information, a user-friendly system, and we can manage it ourselves.

Arista Vogel
Financial Manager · Safire Charka
— We'll put out your fires too

Let's see if Paradigm
can help you grow.

Like Charka, get accurate, real-time reporting and a system your own team can manage — alongside Sage.