— Customer Success Story

See bottlenecks before they happen.

A CNC precision-engineering shop in Blackheath — turning, milling, line boring and gear cutting for customers nationwide — Bisep set out to become a world-class manufacturer. With Paradigm's Manufacturing Module, they now see every job on the floor, and spot the bottleneck before it hits.

Featured customer
CNC precision engineering · Blackheath · nationwide

Bisep

Precision Engineering
World-Class
the goal — now the standard
Before
bottlenecks spotted, not chased
On Time
orders delivered
Actual
time captured from job cards
— The company

Precision, to the micron.

Bisep Precision Engineering, based in the Blackheath Small Business Centre, works in CNC production turning, milling, line boring, gear cutting and manufacturing — operating and distributing to companies nationwide.

— The challenge

Becoming world-class.

Bisep wanted a CRM and ERP better suited to their work than their previous software — one that would ease the management of jobs and workflows through their production floors. As owner Howard Fortune put it, it was about "moving with technology and becoming a world-class manufacturer within our sector," with real reporting and visibility of the production pipeline.

— The solution

The Manufacturing Module, on the floor.

Paradigm's team built it around how Bisep actually makes things — led by Director Andries Bester.

Custom RAG Board

A live red-amber-green board of every job on the floor — so bottlenecks are seen before they happen.

Production Tickets

Every job runs on a production ticket, tracked as it moves through each operation on the floor.

Task Routing

Work is routed through the production floors — turning, milling, boring, gear cutting — step by step.

BOMs & Costing

Bills of materials drive accurate costing — so Bisep can see if prices are correct and market-related.

Scan Job Cards

Job cards are scanned on the floor, capturing actual time against plan for real time-and-cost analysis.

Pipeline Visibility

See sales orders in the pipeline, lead and turnaround times, and whether the customer base is growing.

— The results

World-class, on time.

Before

Bottlenecks Caught

Bottlenecks are seen before they happen and dealt with immediately.

On Time

Every Delivery

No more running around looking for the order — orders ship on time.

World-Class

Costs & Lead Times

Correct, market-related costings and clear lead and turnaround times.

With Paradigm we are now able to see where the bottlenecks are before they happen. We deal with them immediately and deliver on time. There is no more running around looking for the order.

Bisep

Precision Engineering
Howard Fortune
Owner · Bisep Precision Engineering
— Manufacture, world-class

Let's see if Paradigm
can help you grow.

Like Bisep, run every job through production tickets, task routing and a live RAG board — and catch bottlenecks before they happen.