— Customer Success Story

Stock count, on site,
in every practice.

Creatori Health places stock in hundreds of doctors' practices across the country. Their reps now count stock on site with a custom field app — triggering replenishment and invoicing automatically in Paradigm, fully integrated with Xero.

Featured customer
Medical aesthetics · B2B consignment retail
100s
of consignment locations
1000s
of stock codes managed
Field
stock counts, done on site
Xero
fully integrated accounting
— The company

Stock in every practice.

Creatori Health is a B2B retailer in the medical aesthetics space, placing consignment stock in hundreds of doctors' practices. Stock is one of the most important parts of their business — so their ERP is one of the most important, most-used systems they run.

— The challenge

Counting stock, out in the field.

One of their biggest challenges was managing stock counts. With stock sitting in practices all over the country, they had no field app that let reps easily count stock on location — making it hard to know what had been used, what to replenish, and what to invoice.

One of our biggest challenges was managing stock counts, as we didn’t have a field app that allowed us to easily do stock counts on location.

Lara Odendaal
Financial Manager · Creatori Health
— The solution

A field app, built around Creatori.

Paradigm manages thousands of stock codes across hundreds of locations — and a custom mobile app, tailored to Creatori's field-service needs, turns every on-site count into action.

Custom Field App

A mobile app tailored to Creatori's field-service requirements — reps do stock counts on location, in seconds.

Stock Across 100s Of Locations

Thousands of stock codes managed across hundreds of consignment warehouses and practices — in one system.

Replenish & Invoice, Automatically

On-site counts trigger replenishment and invoicing — no workarounds, no re-capture, fully integrated with Xero. .

— Why Creatori chose Paradigm

Customisation, and a system that grows.

Two things stood out: the freedom to shape the system around their business, and the seamless link to Xero.

Customisable To The Core

The ability to customise the system to their specific needs was a deciding factor — Paradigm works the way Creatori works.

Their Most-Used System

As a B2B retailer, stock is everything — Paradigm plays a central role in managing stock and day-to-day operations.

Accurate & Streamlined

Processes are more accurate and streamlined, making day-to-day operations much easier and more efficient.

Integrates With Xero

Full, seamless integration with Xero keeps their accounting exactly where it is — no double capture.

No More Workarounds

They no longer rely on workarounds — Paradigm is customised to work around the way they actually operate.

Always Evolving

The system is constantly evolving and improving — a big plus for a business whose needs keep changing.

Our processes are more accurate and streamlined. We no longer need to rely on workarounds, as Paradigm can be customised to work around the way we operate. This has made our day-to-day processes much easier and more efficient.

Lara Odendaal
Financial Manager · Creatori Health
— The results

More accurate. More streamlined.

On Site

Stock Counts Solved

The biggest challenge — field stock counts — handled with a custom app, on location.

No Work‑Arounds

The System Fits Them

Paradigm is customised to work around how Creatori operates — not the other way round.

Easier

Day-To-Day

More accurate, more streamlined processes make every day easier and more efficient.

Go for it! The system has a lot of useful functionality, and the team is able to customise it to suit your specific needs — and it’s constantly evolving and improving.

Lara Odendaal
Financial Manager · Creatori Health
— Your success story next

Let's see if Paradigm can help you grow.

Like Creatori, manage stock across hundreds of locations — with a field app built around how your business actually works.